Shipping & Returns
Shipping
- We can ship to virtually any address in the continental US (including Hawaii and Alaska).
- Merchandise is shipped via USPS mail, standard or priority depending on how far away the destination is.
- Merchandise is shipped daily Monday–Friday.
- Orders shipped to US addresses typically arrive in 3–7 business days.
- Next day shipping available. Prices dependent on weight and destination of package.
Returns Policy
We gladly accept returns or exchanges at any of our store locations or online.
You may return most new, unopened items within 30 days of delivery for exchange or a refund. We do not pay for shipping on returns.
You should expect to receive your refund within one week of after we receive your return, however, in many cases you will receive a refund more quickly.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Skin Care, Hair Care & Makeup
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Returns for exchange accepted if the bottle is mostly full.
Haircolor and Waxing Products
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No returns if package is opened or damaged (unless defective).
No Returns On:
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Clearance items—All sales final.
